PJLA News & Events

This week, we are excited to provide a behind-the-scenes look into the daily life of a PJLA assessor. Have you ever wondered what it takes to ensure laboratories meet the highest standards of quality and competence? To shed light on this crucial role, we sat down with Rae Cote, one of our dedicated PJLA assessors, to discuss the unique challenges and rewarding experiences she encounters during assessments.

Rae’s insights offer a fascinating glimpse into the meticulous and dynamic world of laboratory accreditation. Let’s dive in!

1. Can you provide a brief overview of what your role entails?

Primarily, being organized. In general, my role is to coordinate with the labs and PJLA to ensure the customers are getting what they need: a reassessment, an initial assessment, or whatever it may be. Scheduling on-site with travel or an offsite review or remote assessments all have a different agendas. Travel is a big part of my job. The actual assessment is interesting as you don’t know what you’re walking into. Some labs I’ve been to before, but others I may not know the facility, people, or even the area. And certainly, working with different people every assessment can be fun, but also challenging. I must be flexible. We are assessing labs during their regular business hours so as in any business, anything can happen at any time… and usually when an assessor is on site, it does!

2. What qualifications and experience are typically required to become an assessor?

At a minimum, a BS degree in the area you are assessing and experience is critical when assessing. I have a Bachelor of Science degree in Biochemistry with a minor in Organic Chemistry and several courses in Microbiology allowing me to assess in many testing areas for ISO/IEC 17025:2017. I also worked and went to graduate school in Pathology which qualifies me to work with ISO 15189. Having an excellent understanding of the standard and quality systems, as well as lab experience and expertise, makes for a great assessor.

3. What are some of the key responsibilities you have during an assessment?

To be professional and open to what the lab is doing and saying. To be a detective and observe what I am seeing and not seeing. To hear what I’m being told and not being told. I must complete all required paperwork and return it to PJLA promptly. Also, to refrain from providing any consultancy during an assessment. It’s also my responsibility to ensure we adhere to the schedule in the time we are given for the assessment.

4. How do you prepare for an assessment before visiting a laboratory?

So many things, starting with reviewing the lab documentation, the website, and logistics of the lab. I prepare all my paperwork to the extent that I can. I plan my travel and try to stay as close to the facility as I can.

5. Can you share any interesting or challenging experiences you’ve encountered during assessments?

I’ve had a few challenging assessments. I can quickly tell when a lab is hiding something, or outright lying about things. It happens, but most of the labs I assess are fantastic and want to improve so they are glad I’m there.

6. What tools or resources do you utilize during the assessment process?

My main resource is the standard to which I’m assessing to (i.e. ISO/IEC 17025 or 15189). I keep the PJLA website open to look for certificates when needed for a lab using a company for calibrations or lab comparisons. I look at the certificate before I ask the lab anything. I try not to ever ask a question that I don’t already know the answer to.

7. What do you enjoy most about being as assessor?

I love being at a different lab location every week and meeting different people. If we hit it off, it’s nice to know I might see them again next year. And if not, I continue with my task and keep it professional. I don’t like doing the same thing every day, so being an assessor puts me in many locations and many types of labs with many different people. I also assess to two standards, which definitely keeps each week a little different.

8. What advice would you give to laboratories aiming to achieve or maintain accreditation?

Listen to your assessor and accreditation body – you are paying us! Get a pre-assessment. I find that most labs that utilize a pre-assessment are far more ready than those who do not. And always look to improve. A lab doesn’t get better by doing things the way they always did them. Use your risk assessment, improve, and grow. Assessors notice these things.

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Would you like to join PJLA’s team of professionals who are dedicated to providing the best accreditation experience possible? Click Here to apply today.

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Today, Perry Johnson Laboratory Accreditation, Inc. (PJLA) proudly joins the global community in celebrating World Metrology Day 2024. This year’s theme, “Sustainability,” underscores the pivotal role of precise measurements in nurturing a sustainable global economy and environment.

From measuring energy use in industries, buildings, and transportation to managing resources in agriculture and forestry, metrology is at the heart of sustainable development. Accurate measurements are essential for:

• Identifying pollution sources
• Setting and achieving environmental protection targets
• Ensuring regulatory compliance in vehicle emissions and fuel consumption
• Designing sustainable transportation solutions
• Improving environmental stewardship through efficient manufacturing and waste management

At PJLA, we are committed to advancing the science of measurement to foster innovation and sustainability. Our accredited laboratories ensure that measurements meet the highest standards of accuracy and reliability, supporting efforts to build a greener, more sustainable world.

Join us in celebrating the power of precise measurements and their crucial contribution to sustainability. Together, let’s measure for a better future!

Let’s delve into the realm of ISO/IEC 17020, shedding light on its significance, purpose, and impact on inspection bodies worldwide.

Who? ISO/IEC 17020 is a standard developed by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). It pertains to the competence of bodies performing inspection activities. These bodies, known as inspection bodies, can encompass a wide range of entities, including governmental agencies, commercial enterprises, and independent organizations.

What? ISO/IEC 17020 outlines the general requirements for the operation of various types of bodies performing inspection. It sets forth criteria for impartiality, competence, consistency, and reliability in conducting inspections. Compliance with this standard ensures that inspection bodies operate with integrity and adhere to internationally recognized practices.

The standard covers a multitude of aspects, including:

1. Organization and Management: Establishing a robust organizational structure, management system, and quality policy to support the inspection activities.
2. Personnel Competence: Ensuring that personnel possess the necessary skills, knowledge, and training to perform inspections competently and impartially.
3. Inspection Process: Defining procedures for planning, conducting, and reporting inspections, including the handling of samples, data, and records.
4. Equipment and Facilities: Providing and maintaining appropriate equipment, facilities, and resources to support inspection activities.
5. Impartiality and Confidentiality: Upholding impartiality and confidentiality throughout the inspection process, thereby maintaining trust and integrity.

Where? ISO/IEC 17020 applies to inspection bodies operating in various sectors, including manufacturing, construction, healthcare, environmental management, and consumer product safety. Whether it’s assessing the quality of manufactured goods, verifying compliance with regulatory standards, or ensuring environmental sustainability, ISO/IEC 17020 provides a framework for consistent and reliable inspection practices globally.

When? ISO/IEC 17020 was first published in 1998 and has since undergone revisions to address evolving industry needs and advancements in inspection practices. The most recent version, ISO/IEC 17020:2012, sets the current benchmark for accreditation of inspection bodies. Regular updates and revisions ensure that the standard remains relevant and reflective of best practices in the field of inspection.

Why? The importance of ISO/IEC 17020 cannot be overstated. Accreditation to this standard provides numerous benefits to inspection bodies, regulatory authorities, consumers, and the broader marketplace:

1. Enhanced Credibility: Accreditation demonstrates the competence and reliability of inspection bodies, instilling confidence in the quality and integrity of their services.
2. Global Recognition: Accreditation to ISO/IEC 17020 facilitates acceptance of inspection results across international borders, promoting trade and market access.
3. Risk Mitigation: By adhering to standardized inspection practices, ISO/IEC 17020 helps identify and mitigate risks associated with product quality, safety, and compliance.
4. Continuous Improvement: The standard encourages a culture of continuous improvement, driving inspection bodies to refine their processes, enhance their capabilities, and adapt to changing industry dynamics.

ISO/IEC 17020 serves as a beacon of quality and professionalism in the realm of inspection. At PJLA, we are committed to supporting inspection bodies in their journey towards accreditation, ensuring that they meet and exceed the rigorous requirements set forth by this esteemed standard. Join us in our quest for excellence and integrity in inspection practices, as we navigate the intricate landscape of ISO/IEC 17020 together.

Perry Johnson Laboratory Accreditation, Inc. (PJLA) was honored to host the NCSL International Michigan Section Meeting 2024 at the Troy Michigan Community Center on May 8th, 2024. The event brought together professionals and experts from the calibration field for a day of insightful presentations, networking opportunities, and knowledge exchange. The agenda was meticulously crafted to cover a wide array of topics relevant to the calibration industry, ensuring attendees left with valuable insights and perspectives.

The opening remarks, delivered by the NCSLI Section Coordinator, set the stage for the day ahead, providing updates on the latest developments within NCSLI and the broader field of measurement science. Attendees were then treated to a thought-provoking presentation by Sandeep Nair from MetQuay, who delved into the intricacies of navigating the digital transformation of calibration labs in his talk titled “Revolution or Risk?”

Following a brief networking break, Cees Veth from HPV, The Netherlands, took the stage to present on “CCPG Highest Calibrated ISO/IEC 17025:217 Accredited Pressure Calibration in the World Today,” shedding light on the cutting-edge practices in pressure calibration.

Lunch provided attendees with an opportunity to recharge and engage in informal discussions, further fostering connections within the measurement science community. The afternoon sessions commenced with Dilip Shah from E=MC3 Solutions delivering insights on “Making Statements of Conformity on a Calibration Report,” addressing a crucial aspect of calibration documentation.

Roman Lotus from Additel then captivated the audience with his presentation titled “Evaluation of Dry Well Calibrator and Calibration Uncertainty Budget using Dry Well Calibrator,” offering valuable perspectives on calibration methodologies and uncertainty assessment.

The penultimate session of the day, led by Michael Kramer from PJLA, explored “ISO/IEC 17025 Auditing Fundamentals,” providing attendees with essential insights into the auditing process and compliance standards.

As the day drew to a close, attendees eagerly participated in the distribution of door prizes, adding an element of excitement to the event’s conclusion. Closing comments reiterated the value of collaboration and knowledge sharing in advancing the field of measurement science.

PJLA extends its heartfelt gratitude to NCSL International for giving PJLA the chance to host their excellent event. PJLA looks forward to continuing its support for initiatives that promote excellence in measurement science and calibration practices. For more information about upcoming events and accreditation services, please visit Perry Johnson Laboratory Accreditation, Inc.

About NCSL International: NCSL International is a member-based, volunteer-driven professional trade organization dedicated to promoting measurement education, skill development, and collaboration within the field of measurement science. Since 1961, NCSLI has been at the forefront of advancing measurement practices through networking, information exchange, and the promotion of conferences and training events. Membership is open to any organization or individual with an interest in measurement and its applications across various sectors.

In the bustling city of Nashville, Tennessee, the manufacturing community recently converged for a leading event – The Quality Show South 2024. This inaugural gathering, presented by Quality Magazine, aimed to foster connections among southern manufacturing professionals and provide a platform for interaction with premier suppliers and industry experts. Among the attendees this year was Courtney Smith, representing Perry Johnson Laboratory Accreditation, Inc. (PJLA).

For PJLA, an organization dedicated to providing accreditation services to laboratories worldwide, events like The Quality Show South are invaluable opportunities to engage with the industry and showcase their commitment to quality and excellence.

Courtney Smith, equipped with her expertise and enthusiasm, navigated through the event, immersing herself in the vibrant atmosphere of innovation and collaboration. As a representative of PJLA, Courtney’s primary objective was to connect with professionals from various sectors, share insights on accreditation processes, and explore potential collaborations.

During her time at The Quality Show South, Courtney had the pleasure of running into one of PJLA’s esteemed clients, Holts Precision, Inc. Holts Precision, Inc. holds ISO/IEC 17025 accreditation, a testament to their dedication to quality and precision. PJLA has been privileged to accredit Holts Precision, Inc. for many years, fostering a relationship built on trust and mutual respect.

With events like these paving the way for collaboration and innovation, the future of manufacturing looks brighter than ever.

April 24, 2024, marks the celebration of National Administrative Professionals Day, a day dedicated to honoring the invaluable contributions of administrative professionals across various industries. At Perry Johnson Laboratory Accreditation, Inc. (PJLA), we recognize the importance of our administrative professionals in keeping our operations running smoothly. They are the unsung heroes who form the backbone of our efficiency, and today, we want to express our deepest gratitude for their hard work and dedication.

In every organization, administrative professionals play a pivotal role in ensuring seamless day-to-day operations. From managing schedules and appointments to coordinating communications and providing vital support to staff, their responsibilities are essential.

At PJLA, our administrative professionals go above and beyond to support our mission of promoting quality and excellence in laboratory accreditation. They are the friendly voices on the other end of the phone, the meticulous organizers behind the scenes, and the problem solvers who keep things running like clockwork. Their attention to detail, organizational skills, and unwavering commitment are instrumental in upholding the high standards we are known for.

“To all of the PJLA administrative staff, I’d like to extend my heartfelt thanks and recognition for your invaluable contributions. You are essential to the smooth functioning of our organization. Happy Administrative Professionals’ Day!” – Tracy Szerszen, PJLA President

As we commemorate Earth Day, we are reminded of the collective responsibility we bear towards our planet and the imperative need to protect and preserve it for future generations. At Perry Johnson Laboratory Accreditation, Inc. (PJLA), we are committed to promoting sustainability and environmental stewardship not only within our own organization but also among the countless businesses and laboratories we accredit worldwide. Today, we extend our efforts beyond accreditation standards to share actionable steps that organizations can implement to contribute to a greener world.

1. Embrace Renewable Energy: Transitioning to renewable energy sources such as solar, wind, or hydroelectric power can significantly reduce carbon emissions and environmental impact.
2. Reduce, Reuse, Recycle: Implementing effective waste management practices is essential in minimizing environmental footprint. Encourage employees to reduce paper usage, recycle materials, and invest in reusable products.
3. Adopt Sustainable Procurement Practices: Choose suppliers and vendors who prioritize sustainability in their operations.
4. Invest in Energy-Efficient Technologies: Upgrade to energy-efficient appliances, lighting systems, and HVAC systems to conserve energy and reduce operating costs. Implementing smart building technologies and energy management systems can optimize energy usage and enhance sustainability performance.
5. Support Environmental Conservation Initiatives: Engage in corporate social responsibility initiatives that support environmental conservation efforts. Partner with nonprofit organizations, participate in tree planting campaigns, or organize community clean-up events to contribute to local environmental preservation.

At PJLA, we stand ready to support organizations in their journey towards sustainability through our accreditation services and commitment to environmental stewardship. Together, let us pave the way towards a brighter and more sustainable tomorrow.

Happy Earth Day from the team at Perry Johnson Laboratory Accreditation, Inc. (PJLA)!

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As Perry Johnson Laboratory Accreditation, Inc. (PJLA), a leading internationally recognized accreditation body, we’ve encountered numerous misconceptions surrounding laboratory accreditation. Accreditation plays a crucial role in ensuring the quality and reliability of testing and calibration performed by laboratories. However, misinformation can lead to misunderstandings about its purpose and benefits. In this article, we aim to debunk some of the most common misconceptions about laboratory accreditation.

Misconception 1: Accreditation is Optional

One prevalent misconception is that laboratory accreditation is optional or merely a bureaucratic formality. In reality, accreditation is a voluntary process that demonstrates a laboratory’s commitment to quality and competence. While accreditation is not mandated by law in many cases, it is often required by regulatory agencies, industry standards, and clients. Accreditation provides assurance to stakeholders that a laboratory meets internationally recognized standards and operates with integrity.

Misconception 2: Accreditation is a One-Time Achievement

Some believe that once a laboratory obtains accreditation, its work is done. However, accreditation is an ongoing process that requires continuous improvement and adherence to standards. Accredited laboratories must undergo regular assessments to maintain their accreditation status. This ensures that they continue to meet evolving requirements and uphold the highest levels of quality and competence.

Misconception 3: Accreditation is Cost-Prohibitive

Another misconception is that accreditation is too costly for laboratories, especially smaller ones. While there are associated costs with the accreditation process, such as assessment fees and implementation of standard requirements, these expenses are an investment in the laboratory’s advancement and continued success. Moreover, accreditation can lead to cost savings in the long run by reducing the need for rework, improving efficiency, and increasing customer confidence.

Misconception 4: Accreditation is Only for Large Laboratories

Some believe that accreditation is only relevant for large laboratories with extensive resources. In reality, laboratories of all sizes can benefit from accreditation. Accreditation standards are scalable and can be tailored to the size and scope of the laboratory’s operations. Small and medium-sized laboratories can enhance their competitiveness, gain access to new markets, and demonstrate their capabilities through accreditation.

Misconception 5: Accreditation Guarantees Perfect Results

While accreditation demonstrates a laboratory’s commitment to quality, it does not guarantee perfect results. Like any human endeavor, testing and calibration are subject to uncertainties and limitations. Accreditation does, however, provide assurance that a laboratory follows standardized procedures, maintains appropriate equipment, and employs qualified personnel. It also includes mechanisms for addressing non-conformities and continuously improving processes.

Laboratory accreditation is a vital tool for ensuring the quality and reliability of testing and calibration services. By debunking common misconceptions, we hope to clarify the importance and benefits of accreditation for laboratories of all sizes. Accreditation is not optional but rather a strategic investment in quality, competence, and customer satisfaction. As a leading accreditation body, PJLA remains committed to supporting laboratories in their pursuit of excellence through accreditation.

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In the realm of quality assurance and compliance, the terms “accreditation” and “certification” are often used interchangeably, leading to confusion among businesses seeking to enhance their credibility and reliability. Perry Johnson Laboratory Accreditation, Inc. (PJLA), a globally recognized accreditation body, aims to shed light on this matter by elucidating the critical differences between accreditation and certification.

What is Accreditation?

Accreditation is a formal recognition granted to organizations or facilities, signifying their competence, credibility, and compliance with specific standards and requirements set forth by accrediting bodies. It involves a rigorous assessment process conducted by independent, third-party evaluators to ensure that the accredited entity adheres to established criteria, regulations, and best practices.

For laboratories, accreditation demonstrates technical proficiency, reliability, and impartiality in testing, calibration, and measurement activities. Accredited laboratories are held to stringent standards, such as ISO/IEC 17025 for testing and calibration laboratories, ISO 15189 for medical laboratories, and ISO/IEC 17020 for inspection bodies.

The Significance of Certification

Certification, on the other hand, is a voluntary process through which an organization attests to its compliance with specific standards, guidelines, or regulations relevant to its industry or sector. Unlike accreditation, certification is often conducted by certification bodies or registrars accredited by accreditation bodies.

Certification serves as a tool for organizations to validate their adherence to industry-specific standards, such as ISO 9001 for quality management systems, ISO 14001 for environmental management systems, and ISO 45001 for occupational health and safety management systems. Achieving certification signifies that an organization has implemented robust processes and procedures to meet the requirements outlined in the respective standard.

Key Differences

1. Scope: Accreditation encompasses a broader evaluation of an organization’s overall competence and compliance with applicable standards, while certification focuses on specific management systems, processes, or products.
2. Third-Party Assessment: Accreditation involves assessments conducted by independent accreditation bodies, whereas certification typically involves audits by certification bodies accredited by those accreditation bodies.
3. Voluntary vs. Mandatory: Accreditation is often voluntary, although it may be required by regulatory authorities or industry associations in certain sectors. Certification, while also voluntary, may be necessary for regulatory compliance, contractual obligations, or market competitiveness.
4. Continuous Improvement: Accreditation emphasizes continuous improvement and adherence to evolving standards and best practices, fostering a culture of excellence and innovation. Certification encourages organizations to maintain compliance with established standards but may not necessarily prioritize ongoing improvement to the same extent.

While accreditation and certification share the common goal of enhancing organizational credibility and reliability, they differ in scope, assessment process, and focus. Accreditation validates an organization’s overall competence and compliance with industry standards, whereas certification verifies adherence to specific management systems or product standards.

At PJLA, we recognize the importance of both accreditation and certification in driving quality, consistency, and trust across various industries. Understanding the distinction between the two empowers organizations to make informed decisions regarding their quality assurance strategies and enhances their ability to meet regulatory requirements, customer expectations, and industry benchmarks. As a trusted partner in accreditation, PJLA stands ready to support organizations in their pursuit of excellence and compliance.

Contact PJLA today to get started on your organization’s accreditation process! Call us at (248) 519-2603 or email us at [email protected].

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In today’s world, where quality assurance and standardization are paramount, laboratories play a pivotal role in ensuring the reliability and accuracy of various products and services. Accreditation serves as a hallmark of competence, signifying adherence to stringent standards and best practices. However, the journey towards accreditation is not without its hurdles. As a leading accreditation body, Perry Johnson Laboratory Accreditation, Inc. (PJLA) has encountered and addressed numerous challenges faced by laboratories striving for accreditation. In this blog, we delve into some of the top challenges and provide insights into overcoming them.

1. Understanding and Navigating Accreditation Standards: One of the primary challenges laboratories encounter is comprehending the complex web of accreditation standards. From ISO/IEC 17025 for testing and calibration laboratories to ISO 15189 for medical laboratories, the landscape can be daunting. Laboratories must meticulously interpret these standards, align their processes accordingly, and ensure ongoing compliance. PJLA recognizes this challenge and provides extensive guidance and training to assist laboratories in navigating the intricacies of accreditation standards.

2. Resource Constraints: Resource limitations, both in terms of finances and personnel, pose significant obstacles for laboratories seeking accreditation. Investing in infrastructure, equipment, training, and hiring qualified staff demands substantial financial commitment. Additionally, the accreditation process itself requires dedicated manpower to compile documentation, conduct internal audits, and implement corrective actions. PJLA acknowledges the financial burden on laboratories and offers cost-effective accreditation solutions tailored to their needs.

3. Documenting Policies and Procedures: Accreditation necessitates meticulous documentation of policies, procedures, and quality management systems. Laboratories often struggle with the documentation process, facing challenges such as maintaining version control, ensuring clarity, and demonstrating compliance. PJLA assists laboratories in developing robust documentation systems, providing templates, and offering expert guidance to streamline the documentation process while ensuring compliance with accreditation requirements.

4. Addressing Nonconformities: During the accreditation process, laboratories may encounter nonconformities – deviations from accreditation standards or requirements. Identifying and addressing nonconformities effectively is crucial for achieving and maintaining accreditation. PJLA works closely with laboratories to conduct thorough root cause analyses, implement corrective actions, and establish preventive measures to mitigate future occurrences of nonconformities.

5. Continuous Improvement Culture: Accreditation is not a one-time achievement but rather a journey of continuous improvement. Establishing a culture of continuous improvement within the laboratory is essential for sustaining accreditation and enhancing operational efficiency. PJLA emphasizes the importance of ongoing training, performance monitoring, and process optimization to foster a culture of excellence and innovation within accredited laboratories.

While the road to accreditation may be fraught with challenges, laboratories need not navigate it alone. With the guidance and support of accreditation bodies like Perry Johnson Laboratory Accreditation, Inc. (PJLA), laboratories can overcome these challenges and emerge stronger and more resilient. By embracing best practices, fostering a culture of quality, and leveraging accreditation as a catalyst for improvement, laboratories can not only achieve accreditation but also excel in their mission to deliver reliable and accurate testing and calibration services.

Contact PJLA today to get started by calling (248) 519-2603 or email us at [email protected].

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