Perry Johnson Laboratory Accreditation, Inc. (PJLA) would like to extend a heartfelt thank you to everyone who stopped by our booth at the World Conference on Quality & Improvement (WCQI), held May 4–7, 2025, in Denver, CO. It was a pleasure connecting with so many professionals across the quality industry and engaging in insightful conversations about laboratory accreditation and quality assurance.

As one of the leading events in the quality field, WCQI is a premier global forum that brings together experts dedicated to advancing quality management, continuous improvement, and organizational excellence. This dynamic conference fosters collaboration, innovation, and the exchange of best practices—empowering attendees to make impactful changes within their organizations and beyond. You can learn more about WCQI HERE.

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“It was great to meet our colleagues in the quality industry and attend several invaluable training sessions.”

– Tracy Szerszen, PJLA President

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Whether you’re just learning about accreditation or looking to take the next step with PJLA, we’re here to help. If you’d like to continue the conversation or learn more about Our Services, please don’t hesitate to reach out.

Phone: (248) 519-2603
Email: [email protected]

We look forward to staying connected and working together to elevate quality across the industry. Thank you again for being part of an incredible event!

PJLA Hosts Free Assessor Training in Mumbai, India

Perry Johnson Laboratory Accreditation, Inc. (PJLA) recently held a free assessor training in Mumbai, India. The two-day session took place April 21–22, 2025, at the Holiday Inn Mumbai International Airport.

Participants joined from four different countries and ten regions across India. The diverse group created a collaborative and engaging learning environment. The training was specially designed to provide in-depth knowledge and hands-on experience necessary for PJLA assessors in the conformity assessment industry.

This two-day session provided more than just technical knowledge. It also offered networking opportunities with experienced professionals and PJLA leadership. Commitment to quality and competence was on full display during the event, leaving attendees with the tools and confidence required to pursue assessor qualification with PJLA.

Stay tuned for more international training events from PJLA! Our mission is to support assessors globally with access to world-class learning experiences.

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Want more information on career opportunities at Perry Johnson Laboratory Accreditation, Inc. (PJLA)? Submit your information on our website and someone will be in touch!

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COMING SOON!

In a recent LinkedIn post, George Anastasopoulos, Technical & International Business Development Manager at PJLA, highlighted why ISO/IEC 17024 accreditation is a strategic move for organizations certifying individuals. Whether you’re a Certification Body, Professional Association, Training Organization, or Government/Regulatory entity, accreditation through PJLA can significantly enhance the credibility, consistency, and global recognition of your certification programs.

What is ISO/IEC 17024?

ISO/IEC 17024 is the international standard that outlines requirements for organizations that certify individuals against specific requirements. Accreditation to this standard demonstrates that your certification body operates with competence, impartiality, and consistency.

Who Should Consider Accreditation?

PJLA’s ISO/IEC 17024 accreditation is ideal for:

• Certification Bodies certifying individuals across industries.
• Professional Associations offering certification programs to members.
• Training Organizations with independent certification programs.
• Government and Public Sector bodies overseeing or operating certification schemes.
• Cybersecurity and IT certifiers providing credentials recognized in the tech sector.

Why Choose PJLA for Your ISO/IEC 17024 Accreditation?

✅ International Recognition
Accreditation by PJLA ensures your certification processes align with globally recognized standards, adding international credibility to your programs.

✅ Confidence and Trust
Your stakeholders—including employers, regulators, and the public—will have greater trust in your certification process, knowing it’s backed by a recognized accreditor.

✅ Improved Quality and Consistency
ISO/IEC 17024 outlines requirements for fairness, consistency, and validity in certification. PJLA’s assessment ensures your processes are high quality and impartial.

✅ A Competitive Edge
Stand out from non-accredited competitors. Accreditation can unlock access to new markets and contracts where recognized credentials are a prerequisite.

✅ Regulatory Compliance
In many sectors, accredited certification is not just preferred—it’s required. PJLA helps ensure your programs meet those legal and regulatory expectations.

✅ Enhanced Internal Processes
The accreditation journey strengthens internal controls, improves risk management, and streamlines certification program operations.

✅ Stakeholder Assurance
Being PJLA-accredited demonstrates to employers, industry bodies, and government entities that the individuals you certify meet well-established competence standards.

Take the Next Step

Accreditation to ISO/IEC 17024 is more than a credential—it’s a commitment to excellence and integrity in certification. Don’t wait to raise the bar.

Contact PJLA at [email protected] to learn more about how PJLA can support your journey toward ISO/IEC 17024 accreditation.

Correction vs. Corrective Action is a common topic in quality management, yet many Conformity Assessment Bodies struggle to differentiate between the two. According to George Anastasopoulos, PJLA’s Technical & International Business Development Manager, understanding this distinction is essential for compliance with the ISO 17000 series.

A Correction is an immediate fix that addresses a detected issue. It solves the problem temporarily but does not prevent it from happening again. For example, if a machine produces defective parts, reworking or scrapping them is a correction. If an employee makes an error in a document, fixing the mistake without identifying why it happened is also a correction.

Corrective Action, however, eliminates the root cause of the problem. It prevents future occurrences and supports long-term quality improvement. For instance, if defective parts result from incorrect calibration, a corrective action would involve updating maintenance procedures. If employees frequently make data entry mistakes, corrective action could include training or process automation.

ISO 17000 standards require corrective actions to resolve nonconformities. Organizations that rely only on corrections risk repeating the same issues, leading to inefficiencies. By prioritizing corrective actions, Conformity Assessment Bodies foster continuous improvement, maintain compliance, and enhance operational reliability.

Incorporating both corrections and corrective actions strengthens quality management systems. While corrections provide quick fixes, corrective actions ensure lasting solutions. Understanding this distinction helps organizations maintain compliance, improve efficiency, and drive long-term success.

Read George Anastasopoulos’ full insights on LinkedIn.

At Perry Johnson Laboratory Accreditation, Inc. (PJLA), we understand that quality is no accident. As George Anastasopoulos, our Technical & International Business Development Manager, recently shared: “Quality is a result of intelligent effort!” This statement perfectly encapsulates our commitment to helping organizations achieve and maintain the highest standards through intentional and systematic processes.

Achieving and sustaining quality involves much more than simply meeting baseline requirements. It requires deliberate planning, systematic execution, and a continuous focus on improvement. At PJLA, we work closely with organizations to implement and uphold robust quality management systems that are designed to prevent errors, improve operational efficiency, and consistently meet customer expectations.

Intelligent effort goes beyond correcting mistakes after they occur. It emphasizes the importance of identifying inefficiencies, eliminating waste, and refining workflows. By focusing on prevention rather than reaction, organizations can reduce costs while enhancing the reliability of their processes and results.

Our accreditation process is built on this philosophy. We guide businesses through identifying potential risks, establishing preventive measures, and continuously improving their systems. This proactive approach not only ensures compliance with ISO/IEC 17025 and other relevant standards but also fosters a culture of quality that drives long-term success.

Quality improvement is not a solo endeavor. It requires the involvement of skilled personnel and dedicated management. Training, experience, and a commitment to continuous learning are crucial in maintaining and enhancing quality standards. At PJLA, we recognize the value of empowering teams with the knowledge and tools needed to uphold excellence.

Through our free workshops, webinars, and accreditation services, we help organizations instill a mindset of continuous improvement. This includes fostering open communication, encouraging feedback loops, and supporting innovation to drive better outcomes.

As George emphasized in his post, “Quality isn’t just about working harder—it’s about working smarter.” This mindset aligns perfectly with our mission at PJLA. By focusing on intelligent effort, organizations can achieve superior quality outcomes while optimizing resources and processes.

We encourage organizations to reflect on their approach to quality. Are you embracing a proactive, intelligent effort to drive improvement? Or do you face challenges in making quality a true priority? PJLA is here to support you however you need. Contact us today to learn how our expertise can help you achieve and sustain the highest standards in accreditation.

We are excited to announce our upcoming in-person training event: “PJLA Accreditation, Enhancing Laboratories Competitiveness.” This exclusive training will be presented by George Anastasopoulos, PJLA’s Technical and International Business Development Manager.

Event Details:

• Course Title: PJLA Accreditation: Enhancing Laboratories Competitiveness
• Presenter: George Anastasopoulos, Technical and International Business Development Manager
• Date: Thursday, April 24, 2025
• Time: 14:00 – 18:00 Hrs
• Location: Holiday Inn Mumbai International Airport, Sakinaka Junction, Andheri Kurla Road, Andheri East, Mumbai, India, 400072
• Cost: Free!

This in-depth training is designed to provide valuable insights into PJLA accreditation and its importance for laboratories, inspection bodies, and certification organizations. Whether you are new to the accreditation process or seeking to enhance your existing knowledge, this course is tailored to meet your needs.

What You Will Learn:

• The significance of PJLA accreditation and how it enhances laboratory competitiveness
• Key steps and requirements of the accreditation process
• Benefits of PJLA accreditation for testing and calibration laboratories, inspection bodies, and certification organizations
• Ensuring compliance with international standards (ISO/IEC 17025, ISO/IEC 17020, ISO/IEC 17065, and more)

Bonus: All attendees will receive a certificate of completion at the end of the course!

Don’t miss this opportunity to gain expert insights and practical knowledge from a leader in the field. Space is limited, so secure your spot today!

For more information and to register, visit our website.

The medical device industry operates in a highly regulated environment where compliance with safety and performance standards is critical. To streamline the testing and approval process, the U.S. Food and Drug Administration (FDA) established the Accreditation Scheme for Conformity Assessment (ASCA) Program. This voluntary initiative aims to enhance the efficiency of regulatory submissions for medical devices by leveraging accredited testing laboratories. Perry Johnson Laboratory Accreditation, Inc. (PJLA) is proud to be an FDA-recognized Accreditation Body that plays a vital role in supporting this program.

What is the ASCA FDA Program?

The ASCA FDA Program is designed to ensure that medical device testing follows FDA-recognized consensus standards. By working with accredited laboratories, device manufacturers can improve the consistency of testing, minimize regulatory delays, and facilitate a smoother premarket review process.

Scope of the ASCA Program

The ASCA program primarily covers two critical areas of medical device testing:

• Biocompatibility Testing – Ensures that materials used in medical devices are safe for patient contact.
• Electrical Safety Testing – Evaluates the safety of electrical medical devices to prevent hazards such as electric shocks or malfunctions.

Key Aspects of the ASCA Program

• Accredited Laboratories: Only laboratories accredited by FDA-recognized Accreditation Bodies, such as PJLA, are eligible to conduct ASCA testing.
• Standardized Testing: Ensures consistency in test results by adhering to FDA-recognized consensus standards.
• Faster Regulatory Review: Device manufacturers using ASCA-accredited laboratories benefit from a more efficient FDA submission process, reducing the need for redundant testing or additional evaluations.

Benefits of ASCA Accreditation

• Reduces the Burden on Manufacturers: By using ASCA-accredited test results, manufacturers can avoid re-evaluation of test data, saving time and resources.
• Enhances Confidence in Test Results: FDA recognition of ASCA accreditation reinforces the reliability and credibility of testing laboratories.
• Speeds Up Market Access: A more predictable and streamlined regulatory process allows manufacturers to bring medical devices to market faster.

PJLA: A Recognized Accreditation Body for ASCA

PJLA is one of the FDA-recognized Accreditation Bodies responsible for evaluating and accrediting laboratories under the ASCA Program. We ensure that testing laboratories comply with the stringent requirements of ISO/IEC 17025, which outlines the general requirements for the competence of testing and calibration laboratories.

How to Obtain ASCA Accreditation with PJLA

Testing laboratories interested in ASCA accreditation must undergo an assessment process to demonstrate compliance with FDA-recognized standards. The accreditation process with PJLA involves the following steps:

1. Application Submission – A laboratory applies to PJLA for ASCA accreditation.
2. Evaluation Process – PJLA assesses the lab’s compliance with ISO/IEC 17025 and ASCA-specific requirements.
3. Accreditation Approval – Upon successful evaluation, the lab receives ASCA accreditation and is recognized as an authorized testing facility.
4. Conducting ASCA Testing – Accredited laboratories can then perform ASCA testing under FDA-recognized standards, helping manufacturers streamline their regulatory submissions.

FDA Oversight and Compliance

The FDA maintains an active role in overseeing the ASCA program. It maintains a list of ASCA-recognized Accreditation Bodies and Testing Laboratories, conducting periodic assessments to ensure continued compliance with program requirements. This oversight reinforces the credibility of ASCA testing and ensures that accredited laboratories maintain high-quality testing standards.

Why Choose PJLA for ASCA Accreditation?

PJLA brings years of expertise in laboratory accreditation, offering a streamlined and efficient process for laboratories seeking ASCA recognition. Our dedicated team of assessors ensures that labs meet the highest standards of quality and compliance, ultimately supporting medical device manufacturers in their journey toward FDA approval.

For more information on how PJLA can assist with ASCA accreditation, contact us today and take the next step toward achieving regulatory excellence.

Operating a successful testing laboratory requires a blend of technical expertise, operational efficiency, and strong business acumen. Many laboratories adhere to ISO/IEC 17025, the globally recognized standard that ensures competence and reliability in testing operations. However, the technical language of ISO/IEC 17025 can be overwhelming for many professionals.

With years of experience in the conformity assessment market, PJLA’s Technical and International Business Development Manager, George Anastasopoulos, recently simplified the key elements necessary for running a successful testing laboratory. Here’s a structured approach to help labs maintain compliance, efficiency, and credibility.

1. Implement a Robust Quality Management System (QMS)

A well-functioning QMS is the backbone of any laboratory. To ensure quality and compliance:
• Implement ISO/IEC 17025 standards.
• Conduct regular internal audits.
• Develop and enforce documented procedures for all testing processes.

2. Hire and Train Competent Personnel

Your team is the foundation of a successful laboratory. Ensure that you:
• Hire qualified scientists, technicians, and analysts.
• Provide ongoing training on new technologies and regulatory updates.
• Foster a culture of accuracy, accountability, and professional growth.

3. Maintain Reliable Equipment & Calibration

State-of-the-art equipment ensures accurate test results. Best practices include:
• Investing in high-quality instruments and maintaining them properly.
• Regularly calibrating and verifying equipment.
• Establishing preventive maintenance schedules to prevent unexpected failures.

4. Strengthen Sample Management Systems

Proper handling of samples ensures the validity of test results. Labs should:
• Implement a Laboratory Information Management System (LIMS) for efficient tracking.
• Use proper storage and handling techniques to prevent contamination.
• Maintain chain-of-custody procedures for regulatory and legal compliance.

5. Enforce Strict Quality Control (QC) & Quality Assurance (QA)

Quality control is critical for maintaining credibility. Laboratories should:
• Use standard reference materials and participate in proficiency testing.
• Establish control charts and set acceptance criteria for test results.
• Implement corrective and preventive actions (CAPA) for non-conformities.
• Engage in external proficiency testing and interlaboratory comparison programs.

6. Enhance Workflow Efficiency & Productivity

Operational efficiency helps laboratories stay competitive. To improve workflow:
• Optimize lab layout for smooth movement and sample processing.
• Reduce turnaround time by streamlining processes.
• Introduce automation such as robotic sample handling and AI-driven analysis where possible.

7. Ensure Data Integrity & Cybersecurity

Data security and integrity are essential in modern laboratories. Best practices include:
• Maintaining accurate and traceable records.
• Using secure LIMS and implementing backup systems to prevent data loss.
• Establishing strict access control for sensitive information.

8. Prioritize Customer Focus & Communication

Customer satisfaction drives business success. To enhance client relations:
• Provide clear, timely, and detailed test reports.
• Offer excellent customer service and technical support.
• Gather and incorporate client feedback to improve service quality.

9. Manage Finances & Business Growth Effectively

A well-run business balances cost control with service expansion. Labs should:
• Keep operational costs in check without compromising quality.
• Diversify service offerings to attract a broader client base.
• Implement marketing strategies to boost the lab’s reputation and reach.

10. Maintain Regulatory Compliance & Accreditation

Regulatory compliance ensures credibility and market access. To stay compliant:
• Keep up with industry requirements, standards, and regulatory updates.
• Gain recognition from relevant authorities such as the FDA, EPA, or FCC.
• Obtain and maintain ISO/IEC 17025 accreditation from reputable accreditation bodies, such as PJLA.

Running a successful testing laboratory is a multifaceted endeavor requiring technical precision, strategic planning, and continuous improvement. By implementing these best practices, laboratories can ensure compliance, build trust, and maintain a competitive edge in the industry.

By: George Anastasopoulos, Technical & International Business Development Manager, PJLA

In addition to technical competence and professional approach, at the heart of PJLA’s operations lies a staunch commitment to ethics. This commitment ensures impartiality, integrity, and transparency in all PJLA’s activities. Our approach is rooted in principles such as accountability, objectivity, and adherence to international norms, fostering confidence among stakeholders.
PJLA’s principles of operation can be summarized as below:

Impartiality: PJLA operates free from any commercial, financial, or other pressures that could compromise the accreditation process. Our decisions are based solely on objective evidence, ensuring fairness to all CABs.

Integrity: Ethical conduct is paramount for PJLA. This includes avoiding conflicts of interest, maintaining confidentiality, and upholding honesty in all interactions. Our Assessors and our staff are trained to act with the highest standards to foster trust and credibility in the accreditation process.

Transparency: Clear, open communication about criteria, processes, and decisions is essential for PJLA. Stakeholders are provided with accessible information about accreditation standards, ensuring that the process is clear, understandable and subject to scrutiny.

Confidentiality: Sensitive information of accredited bodies is protected with strict confidentiality PJLA policies.

Competence: PJLA’s accreditation decisions are based on rigorous, evidence-based assessments conducted by qualified professionals, that remain updated to the latest technological and standardization developments.

Accountability: PJLA upholds responsibility for its actions and continuously improves its practices to maintain its credibility, safeguarding not only its own brand but also the integrity of the global conformity assessment industry.

Continuous Improvement: PJLA not only adheres to current standards but also actively seeks to improve its practices. This includes regular internal audits and stakeholder feedback analysis, to achieve continuous improvement and to maintain adherence to international norms like ISO/IEC 17011.

By embedding these principles into its core operations, PJLA not only enhances the value of its accreditation but also contributes to the broader goal of improving quality, safety, and trust in products and services worldwide.

In today’s dynamic marketplace, ensuring consumer confidence and product credibility is more critical than ever. Businesses worldwide are under pressure to demonstrate their commitment to delivering safe, reliable, and high-quality products and services. For those in the certification industry, ISO/IEC 17065 is a vital standard—a globally recognized benchmark for organizations that certify products, processes, and services.

At PJLA, we are proud to support certification bodies seeking to achieve or maintain ISO/IEC 17065 accreditation. Our program is designed to help organizations meet this rigorous standard and thrive in an increasingly competitive market.

What Is ISO/IEC 17065?

ISO/IEC 17065, formally titled “Conformity Assessment—Requirements for Bodies Certifying Products, Processes, and Services,” sets out the criteria certification bodies must meet to operate competently and consistently. Published by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), this standard ensures that certification bodies operate impartially and follow reliable, transparent procedures.

Accreditation to ISO/IEC 17065 is crucial for organizations that want to:

• Demonstrate credibility and integrity in their certification activities.
• Enhance trust in their certifications among clients and stakeholders.
• Operate in accordance with globally recognized best practices.

Key Benefits of ISO/IEC 17065 Accreditation

Achieving ISO/IEC 17065 accreditation delivers numerous advantages for certification bodies and the clients they serve:

1. Enhanced Reputation: Accreditation signals to the marketplace that your certification processes meet internationally accepted criteria for impartiality, competence, and consistency.
2. Global Recognition: Certification bodies accredited to ISO/IEC 17065 are often more competitive in international markets, as this accreditation is widely respected across borders.
3. Client Confidence: Businesses and consumers are more likely to trust certifications issued by an accredited body, enhancing your organization’s credibility.
4. Regulatory Compliance: Many industries and governments require ISO/IEC 17065-accredited certification bodies to ensure compliance with regulations and standards.
5. Operational Improvement: The accreditation process helps certification bodies refine their procedures, ensuring ongoing efficiency and effectiveness.

Who Needs ISO/IEC 17065 Accreditation?

ISO/IEC 17065 accreditation is essential for certification bodies that certify:

• Products (e.g., electrical appliances, food items, medical devices, etc.)
• Processes (e.g., manufacturing processes, environmental management practices, etc.)
• Services (e.g., professional services, utility services, etc.)

Whether you operate in agriculture, energy, construction, or any other sector, ISO/IEC 17065 accreditation can set you apart from competitors and reinforce your position as a trusted choice.

How PJLA Can Help

At PJLA, we understand the challenges certification bodies face in meeting the rigorous requirements of ISO/IEC 17065. Our expert team offers comprehensive accreditation services to guide you through every step of the process. From initial assessments to surveillance and re-accreditation, we’re here to ensure you achieve and maintain compliance with confidence.

ISO/IEC 17065 accreditation is more than a certification—it’s a commitment to excellence, integrity, and continuous improvement. By achieving this prestigious accreditation, you not only strengthen your organization’s credibility but also contribute to the trust and safety of the industries you serve.

Ready to begin your ISO/IEC 17065 accreditation journey? Visit our program page here to learn more about how PJLA can support your goals. Let us help you achieve the highest standard of certification excellence!