The New ISO/IEC 17024 and the Future of Competence Certification of Persons

What This Webinar Covers:

With ISO/IEC 17024:2026 (3rd Edition) entering publication following FDIS approval, this webinar provides an authoritative walkthrough of what is changing for bodies that certify persons. The session covers the standard’s move to ISO/CASCO’s common elements structure, aligning it more closely with other recently revised 17000-series standards, along with major substantive updates addressing artificial intelligence, remote invigilation, data security, and stronger impartiality and governance requirements.

Presented from the perspective of an assessor who has worked with personnel certification since the standard’s first edition, the webinar highlights exactly what has changed since the 2012 version and what certification bodies, scheme owners, and exam developers need to do to prepare for the transition.

What You’ll Learn:

• Key structural and clause-level changes introduced in the 2026 edition
• New terminology, clarified definitions, and updated competence principles
• Strengthened requirements for impartiality, governance, and decision-making
• New expectations for examination development, psychometrics, and scheme validation
• Requirements addressing remote assessments, invigilation, and digital certification workflows
• What certification and accreditation bodies need to do to prepare for the transition

Key Takeaways:

• The new edition introduces a dedicated clause on governance of artificial intelligence, requiring human oversight, documented risk assessment, and validation of any AI-generated output.
• Personnel “influencing the certification process” is now explicitly defined to include examiners, item writers, subject matter experts, invigilators, translators, and outsourced contractors.
• Remote and non-real-time invigilation now carries clear justification and control requirements due to increased risk.
• Trainer-examiner separation must now be demonstrated with evidence rather than simply asserted through a rule.
• Many procedural documentation requirements have been reduced, but the underlying records demonstrating competence, impartiality, and decision-making must still exist.

Presented By:

Dr. George Anastasopoulos
Technical and International Business Development Manager of PJLA